Companies of all sizes are testing the waters of offshore staffing. They all do it for different reasons, like reducing costs, finding more skilled workers, or improving productivity. But they all get to enjoy the many benefits that come with it.
At Superior CS Group we are firm believers that hiring offshore talent will help you achieve your long-term goals.
In this blog, we tell you about different businesses that have successfully hired offshore talent and who continue to do it regularly.
Why companies are hiring offshore talent?
We live in an economy where businesses are always looking for ways to reduce operating costs without sacrificing productivity or revenue. Business owners want to be smart about how and where they spend their money. That’s why it’s becoming increasingly popular for companies of all sizes to turn to offshore talent.
It’s a win-win situation for everyone. Companies get access to smart, low-cost workers, and people get to work for companies that pay more than they could make in their own country.
Trust us when we say this is not something new that became popular with the pandemic and remote work. Companies have been doing this for years. It is a way to cut costs without compromising the quality of your products and services.
Hiring people from other countries brings different skills, perspectives, and experiences to your team. This diversity helps with creativity and innovation because people from different cultures have unique problem-solving skills and ways of thinking.
Hiring people from other countries adds diverse skills, perspectives, and experiences to your team. This diversity enhances creativity and innovation by bringing unique problem-solving skills and ways of thinking from different cultures. It can result in new and exciting ideas and solutions that are not possible with a team from the same culture.
Additionally, hiring talent from outside the US can provide your organization with a competitive edge in the global market. International employees bring with them an understanding of different markets, consumer behaviors, and cultural nuances, which can be invaluable when expanding your business internationally. Their knowledge and insights can help your company navigate unfamiliar territories, adapt to local preferences, and establish a strong presence in new markets.
But it takes a strategic approach to make it work. As a business owner or hiring manager, you need to understand what skills the new employee needs to have to get the job done. You also need to set goals for this person, with deadlines and milestones. You need to have a clear understanding of the bumps they will encounter along the way and how to overcome them.
Hiring an offshore team means that you will have a trained staff that will cost you less than hiring someone in the US. But it also means that you have to learn that micromanaging does not work in this type of remote environment. You need to trust your team and give them enough time to prove to you that they know how to handle the responsibilities they are given.
Apple
Apple’s remote work policy can serve as an inspiration to any company out there. Not only do they encourage people to work remotely for up to 2 years, but they have also decided to hire offshore engineers from Eastern Europe and Asia.
The tech giant claims that they decided to do this because they can find “more skilled engineers than in the US” and they contribute to product development, testing, and even customer support. This is the best way Apple has found to scale its operations and have access to specialized expertise.
It’s no secret that Apple has its manufacturing operations in China. While the topic has been publicly discussed, it’s also good to take a closer look at the numbers. An article published by The Guardian explains that producing the iPhone in America would cost at least 30% more than doing it in China. While the company would still make a lot of money, each iPhone produced in China means that the company makes over 30% more profit.
Dell
This computer giant decided a long time ago to hire offshore talent specifically for tasks such as IT support, data entry, sales, manufacturing, and customer service. This was back in the 90’s and it has worked so well for them that they continue to do so. A report published in 2004 stated that the company had more employees overseas (51.7%) than in the United States (48.3%).
Dell has found that this is the best way to ensure that their customers and users have 24/7 support. They claim that this has helped them increase customer satisfaction and is a competitive advantage for the company.
HubSpot
Not everyone who hires offshore workers is associated with the tech world. Marketing software giant HubSpot has employees in South America and Eastern Europe. The company explains that they decided to look for offshore employees as a way to access great talent that is strategically located so that they can support a larger portion of the region.
HubSpot has stated that adding offshore workers to their staff allows them to access cutting-edge skills and deliver innovative solutions at a rapid pace to stay ahead of the curve in the ever-evolving marketing landscape.
Netflix
The streaming giant behind binge-worthy shows like Stranger Things and The Crown hires translators, editors, and content moderators around the world. This decision has allowed them to localize their content and cater to diverse audiences, fueling their meteoric rise as a global entertainment powerhouse.
At the same time, Netflix has customer support centers in the US and India. This allows them to be available 24/7 and help their users solve any issues they might encounter while streaming content.
Other Business Hiring Offshore Talent
Companies like Gitlab, Zapier, Automattic, Fiverr, and UpWork have a remote-first culture that has proven successful in attracting and retaining top talent. They’re all embracing offshore talent because it’s proven to be the perfect way to access skilled talent to quickly scale their operations and increase productivity.
Final Thoughts
Hiring offshore talent works. If it didn’t, big companies like Google, Apple, Zapier, and UpWork wouldn’t have spent years entrusting their work to people in South America, Eastern Europe, Asia, and Africa.
But it’s not enough to go on LinkedIn and hire someone from around the world. You need to work with a strategy, clear goals, and expert guidance. You need to screen candidates and understand their skills and their level of English.
Adding someone from abroad to your in-house team requires a certain level of local expertise. That’s why we always recommend working with an offshore remote staffing agency. They have years of experience in screening candidates, selecting the perfect fit for different types of companies, and onboarding them the right way.